Behind the softly spoken Yorkshire accent, Denise brings a wealth of experience in the cleaning and hygiene industry to the BICSc team.

With over 40 years’ experience – from hotel housekeeping through to running her own company with contracts across the UK – Denise is always ready to pass on that knowledge to both experienced and non-experienced cleaning operatives. She never judges people on the questions they ask, just calmly and clearly explains what they want to know.

One of her passions is the care of hard floors and she is happiest when in control of a rotary machine – be it light buffing of a floor or stripping it back and re-applying a coat of polish.